How to Send Refer-a-Friend Emails from your own Domain
Gather enables the sending of referral campaign emails from your own domain name.
This is where the email address displayed in the ‘from’ field would match the domain name from which an email is sent.
This should improve the deliverability of notifications sent as part of your refer-a-friend program.
Without email DNS records set up, there is a need for ‘via Gather’ to be added to the ‘from’ field, to match the Gather signed domain name and improve deliverability.
With your DNS records all set up, the ‘via Gather’ addition is removed, since the emails would be signed by your domain name.
To set up your email domain with Gather, open the ‘Account Settings’ in your Gather Account area and select the ‘Email Domain’ tab.
Setup an Email Domain
The first step to setting up your email domain is to enter your domain name and the email address you want your emails to be sent from.
The domain name should only include the root domain, e.g. example.com.
Do not include the http:// or www part of your domain name.
Next, insert the email address that you would like displayed as the ‘from’ or ‘reply-to’ email. This can be your usual customer support email address.
For example: hello@example.com
Click on Save & Continue to continue to the next step.
2. Update your DNS Records
Once you have added your domain email, Gather will provide you with the DNS records that you’ll need to add to your DNS provider account.
Once you have entered the DNS records, click the ‘Verify Domain’ button. Gather will run checks to verify the records. When successful, your DNS record will be active and verified.
Once you have added and verified your domain, emails that are sent will appear as signed by your domain in the inbox.
