How Gather can help you with GDPR

The General Data Protection Regulation (GDPR) came into effect on May 25th 2018.  The regulation applies to you if you have customers based in the European Union economic area when it comes to collecting, controlling and processing the data for these customers.

Here at Gather, we share the same objectives behind GDPR. We value customer's rights for data protection and privacy, and we think this would yield to better results for your business as well.

It is important to understand your obligations as a data controller.

We at Gather are considered as processors of your customer's personal data. This is where you, as a Gather app user, are considered as a controller.

Please refer to Gather’s Terms and Conditions, Privacy Policy and Data Processing Agreement for further information.

Please note our privacy policy outlines our policy as a data controller of your data. It is not about your customer's data. For that, we highly recommend you add a privacy policy that takes into account GDPR for your EU customers.

How Does Gather Assist you with GDPR?

There are a number of ways Gather can assist you in meeting your obligations under GDPR.

  1. Gather's email opt-in popup forms already give you a time stamp for your customer's opt in.

  2. If you have customers in the EU, we recommend you ask explicitly for consent in the pop-up copy, this can be achieved using Gather’s editing tools.

  3. You can request from us to delete any personal data at any time.  To make it easier for you to do so, we'll be working on giving you the ability to remove personal data from the Lead/Advocate list in Gather with a simple click.

  4. If you are using Gather for referrals, we recommend that you only send emails using the option ‘Sent by Your Customer’ if any of your customers, or their prospective friends may reside in the EU. This prevents ‘cold’ emails being sent to your customer’s friends.

    We also recommend that use you use social media, such as a Facebook, as a referral channel.

This article is for information purposes only, and only reflects the views of its editors and authors, and should not be construed as legal advice. We suggest that you seek legal advice about your obligations under GDPR.

If you have specific questions in relation to how we can help you meet your obligations under GDPR, please contact us at: hello@gathercustomers.com.

This article is for information purposes only, and only reflects the views of its editors and authors, and should not be construed as legal advice. We suggest that you seek legal advice about your obligations under GDPR.

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